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Shipping & Delivery Policy

Last updated: 22 May 2026

Delivery area

Nedo currently delivers within Thiruvananthapuram (Trivandrum), Kerala, India. Availability depends on your distance from participating shops, shown at checkout.

Delivery time

Most orders are delivered within 30–60 minutes, depending on shop preparation time, distance, and demand. Scheduled delivery slots are available where shown.

Delivery fees

Delivery fees are calculated per order and shown clearly at checkout before you pay. Fees may vary by distance and order value.

Receiving your order

Orders are handed over against a one-time delivery code shown in your app. Please be available at the delivery address during the estimated window.

Failed delivery

If we cannot reach you or complete delivery, our delivery partner will attempt to contact you. Repeated failed deliveries may incur charges or order cancellation per our Refund & Cancellation Policy.

Contact

Email support@nedo.co.in.

Nedo

Fresh groceries from local shops in Trivandrum, delivered to your door.

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Contact

support@nedo.co.in+91 7307730772

Thiruvananthapuram, Kerala 695305, India

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