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Terms & Conditions

Last updated: 22 May 2026

By using the Nedo app or website you agree to these terms. If you do not agree, please do not use the service.

Using Nedo

You must provide accurate information, use the service lawfully, and treat partner shops and delivery partners respectfully. We may suspend accounts that abuse the service.

Orders & pricing

Prices, availability, and delivery times are shown in good faith and may change. An order is confirmed once payment (or a cash-on-delivery selection) is accepted. We may cancel orders due to stock, pricing errors, or delivery constraints, with a full refund where payment was made.

Payments

Online payments are processed securely by Razorpay. Cash on delivery is available where shown.

Cancellations & refunds

See our Refund & Cancellation Policy.

Delivery

See our Shipping & Delivery Policy.

Liability

Nedo acts as a platform connecting customers, shops, and delivery partners. To the extent permitted by law, our liability for any claim is limited to the value of the order concerned.

Governing law

These terms are governed by the laws of India; disputes are subject to the courts of Thiruvananthapuram, Kerala.

Contact

Email support@nedo.co.in.

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Contact

support@nedo.co.in+91 7307730772

Thiruvananthapuram, Kerala 695305, India

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